Email Support Guide
Upon request for a new email account with FUSIO you will receive confirmation from us of your Username and Password and also POP Server settings. In order to setup your mail account you will need an Email Client (available from link on Welcome page).
Microsoft Outlook Express
View the step by step guide to set up an account in Outlook Express
Follow the steps laid out below to configure your new email account
Step 1
In Microsoft Outlook Express select Tools and then Accounts. This will open a window called Internet Accounts. Select the Mail tab from the top menu.
Click on the Add button on the right hand side of this window and select Mail.
Step 2
This will bring you to the Mail Setup Wizard.
The Internet Connection Wizard guides you through the process of setting up your email account. Follow the steps through and be sure to fill in your details correctly as these details will determine how your account is received and viewed by the people you send and receive mail to and from.
Step 3
The first Window requests that you enter your name. What is entered here will be how your recipients see your name in their Inbox.
Step 4
The next step requires you to enter your new email address. It is important that you enter this correctly. Your email address will be what you have requested from FUSIO and usually has the format of myname@mycompany.ie
Step 5
The following step is the single most important part of the setup process. FUSIO will issue you with a POP3 mail account. In order to send and receive mail through your account you must enter valid POP3 server and SMTP server details.
The POP3 server or Incoming Mail Server will always be mail.fusio.net if your account is handled by us.
The SMTP Server or Outgoing Mail Server is determined by your Internet Service Provider (ISP). For example, if your company uses Eircom to connect to the internet, your SMTP Server settings will be mail.eircom.net.
The most common SMTP Server settings are as follows:
Free ISP Details
- Eircom.net - SMTP: mail2.eircom.net
- IOL Free - mail.iolfree.ie
- Indigo GoFree - smtp.indigo.ie
- OceanFree - smtp.oceanfree.net
- Unison - smtp.unison.ie
- elive Free - smtp.elive.ie
Paid ISP Details
- Club Internet - mail2.clubi.ie
- Indigo - smtp.indigo.ie
- DNA Internet - mail.dna.ie
- Eircom Internet - mail1.eircom.net
- IOL - mail.iol.ie
Step 6
There are situations where your ISP will not have provided you with these details due to your connection type. In this case please use mail.fusio.net in your SMTP Server settings and turn the
"Server requires Authentication" button on. The button can be found in the properties of your mail account.
Step 7
This information is needed in order to log into your account. Your account name is your whole email address and your password will have been sent to you by us.
Step 8
Finished! Your new email account is ready for you to use. To receive mail click on the Send and Receive button in Outlook Express.
Microsoft Outlook 2007
View the step by step guide to set up an account in Outlook 2007
Follow the steps below to configure your new email account in Outlook 2007
Step 1
In Microsoft Outlook 2007 select Tools and then Account Settings.
Step 2
This will open a window called Account Settings. Select the E-mail tab from the top menu (if it is not automatically pre-selected) and click on the New... button on the left hand side.
Step 3
Under 'Choose E-mail Service' please select the first option (Microsoft Exchange, POP3, IMAP, or HTTP).
Step 4
In 'Auto Account Setup' tick the "Manually configure server settings ..." option at the bottom.
Step 5
This will bring up 'Choose E-mail Service' again where you need to select the 'Internet E-Mail' option.
Step 6
The next step requires you to enter your new account details. It is the single most important part of the setup process.
Please enter Your Name and E-mail Address first. Your email address will be what you have requested from FUSIO and usually has the format of myname@mycompany.ie
Now select POP3 as the Account Type.
In order to send and receive mail through your account you must enter valid Incoming mail server and Outgoing mail server details.
The Incoming Mail Server (or POP3 server) will always be mail.fusio.net if your account is handled by us. The Outgoing Mail Server (or SMTP Server) is determined by your Internet Service Provider (ISP). For example, if your company uses Eircom to connect to the internet, your SMTP Server settings will be mail.eircom.net.
The most common SMTP Server settings are as follows:
Free ISP Details
- Eircom.net - SMTP: mail2.eircom.net
- IOL Free - mail.iolfree.ie
- Indigo GoFree - smtp.indigo.ie
- OceanFree - smtp.oceanfree.net
- Unison - smtp.unison.ie
- elive Free - smtp.elive.ie
Paid ISP Details
- Club Internet - mail2.clubi.ie
- Indigo - smtp.indigo.ie
- DNA Internet - mail.dna.ie
- Eircom Internet - mail1.eircom.net
- IOL - mail.iol.ie
There are situations where your ISP will not have provided you with these details due to your connection type. In this case please use mail.fusio.net in your Outgoing mail server settings and tick the "My outgoing server (SMTP) requires authentication" (to do this click 'More Settings' then select 'Outgoing Server').
Step 7
Finished! Your new email account is ready for you to use. To receive mail click on the Send/Receive button in Outlook 2007.